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Design Thinking for Government Services: What happens when the past limits our vision of the future?

Posted on Mon, 08/16/2010 - 10:37

Truly innovative companies, according to Roger Martin, author of “The Design of Business”, are those that have managed to balance the “reliability” of analytical thinking with the “validity” of abductive thinking. Basically, these two concepts try to differentiate two ways to deal with innovation.
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The “Gaps” model and universal access

Posted on Mon, 08/16/2010 - 09:48

Today, many governments acknowledge the importance of telecommunications for development, and are more than ready to place public resources to increase access to broadband across their nations. Even though we certainly agree that there is a space for public investment in national ICT strategies, the opportunity cost of public investments is very high.
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Can you help me now?

Posted on Tue, 06/22/2010 - 10:22

 The United States Institute of Peace will be webcasting an event live on June 24, 2010 from 9am to 1pm (EDT) entitled " Can You Help Me Now? Mobile Phones and Peacebuilding in Afghanistan."
This event will bring together experts on international peacebuilding and mobile phone technology to focus on the use of mobile phones in one of the most difficult conflict environments today: Afghanistan.
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The Global Opportunity in IT-Based Services

Posted on Thu, 04/29/2010 - 16:59

The World Bank and infoDev have recently published a book on the Global Opportunity in IT-Based Services. With a $500 billion addressable market (out of which only about 30% is being realized in 2010), this industry represent a huge opportunity for developing countries.
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Looking at the future: Will mobile social media fuel improved governance in developing countries?

Posted on Wed, 04/28/2010 - 12:15

A free and independent media plays an important role in monitoring public servants and holding them accountable for their actions.  In this way they promote transparency and accountability within a country.  The role of media in good governance is widely acknowledged.  The Worldwide Govern
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New publication on ICT convergence-strategies and regulation

Posted on Fri, 03/05/2010 - 13:00

With my co-author, Rajendra Singh, I had written two reports in 2008 on the topic of ICT convergence. These reports have been compiled with an updated introduction and are now available as a book published by the World Bank. I will be happy to answer any questions through this blog. 
You may also browse through this book in its entirety by clicking on the preview at the bottom of the page.

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